Info
Delivery
Buy today with FREE shipping in the European Union and United Kingdom.
A €4 shipping fee is applied to orders from outside of the EU.
With the changing situation around the boarder of the European Union and the United Kingdom feel free to ask any questions.
Customs fees for UK orders are being added by officials when an order is £135 (€150) plus.
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Delivery Duration
You are as unique as our process of production.
Once your order hits our system we take all product information from the selection of product type, your requested size and colour choice.
Then we get to work with the cut & sew teams before passing it onto the print team applying the product design.
We love our products and wish we could hand deliver each item...
But that would be a bit of a challenge so once your new Hauska has been packed we work with our delivery partners that allow us to ship globally.
Creating your new versatile clothing typically takes 2-5 days to take our quality fabric and enrich it in comfort.
Our delivery partners then take over:
If you live in Europe, delivery is expected 5-10 days' after production.
If you live in the USA delivery is expected 3-8 days' after production.
And in the rest of the World delivery is expected 10-20 days' after production.
Once your product is shipped you are responsible for your local custom fees.
Any questions about your product or you just want an update get in contact.
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Store Security
Our thought is always for our customers safety and make sure we use World Class systems using the latest encryption.
We process payments using Stripe and PayPal, both leading suppliers for payment processing.
They automatically encrypt confidential information and use the highest level of encryption to keep it safe.
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Store Currency
Due to being based in Europe all prices are in displayed in the EURO.
Any questions on exchange rates feel free to email us at [email protected].
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Faulty Returns
All products are checked prior to postage but any issues get in touch with us as soon as possible.
All sales are final unless the product arrives damaged.
Any questions please get in touch with us at:
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COVID-19 Update
Our suppliers are operating in line with guidelines to ensure safety and wellbeing of employees. They are working on improving capacity due to the issues caused by COVID-19.
Throughout the pandemic we have seen increased delivery times across the logistics network moving products around Europe and other countries.
We are working hard to improve what we can and thank you for continued support.
If you have any questions please contact us at [email protected]
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Tax & Import
Where you live can mean additional taxes that you are responsible for. This does vary from place to place, so we can calculate it up front.
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Customs
Depending where you live you may be responsible for additional import fees upon delivery.
If you are unsure whether you will be subject to custom fees we recommend contacting your local customs office prior to placing an order.
We ship outside of the EU on a Delivery Duty Unpaid basis.
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Where do we ship from
We predominately ship from within the European Union. But do use warehouse facilities in North America and Australia.
On our exclusive product drops we can look to choose apparel sourced in different global locations.
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